The Director, Clinical Health Informatics will drive our medical Organized Customer (Health System, Payor, etc.) strategy and execution of the Health Informatics/EHR approach. This individual will lead the development, deployment, and measurement of Health Informatics and Electronic Health Record (EHR) strategies and tactics designed to close gaps in care and accelerate clinical research efforts across a diverse product portfolio. The Director will lead the alignment of the Health Informatics model to all leadership teams and customers utilizing current, established industry trends, evidence-based guidelines, key analytics, and insights as well as best practices to operationalize strategies and tactics and drive best practices. Candidates should possess a strong understanding of HIT, data science, and informatics. The ideal candidate needs to demonstrate an innovative mindset and be able to leverage their understanding of this function to design and pilot new market approaches to improve patient outcomes. The Director is responsible for leading the development, deployment, and measurement of medical health informatics/EHR processes such as Health Informatics/EHR governance, customer engagement model, EHR resource development/implementation, patient care workflow improvements, metrics and internal team education/training that will improve the quality and impact of care delivery. Main Responsibilities: Health Informatics Leadership: Conceives, designs, and drives the Medical Health Informatics approach with customers, driving innovative efforts to close gaps in care. Defines needs and develops processes and methods for creating HIT tactics and resources to drive medical strategy. Serves as the subject matter expert and thought leader on internal and external best practices in the technology that supports population health management and those EHR functionalities that align. Pro-actively pursues, identifies, evaluates, and implements emerging tools and technology to meet customer needs. Completes and maintains a landscape assessment focused on how HIT can be leveraged in patient care delivery and the solutions used in market to support (i.e., patient screening and identification tools, clinical decision support). Works with external technology/implementation partners to identify, design, test, activate, and expand HIT solutions to close gaps in healthcare delivery. Develops a long-term roadmap outlining the HIT capabilities needed to support the future portfolio and evolving customer landscape. Population Health/EHR Strategist: Leads the development of the Clinical Health Informatics culture, structure, and processes to apply foundational and cutting-edge technology strategies and design methods in a sophisticated, consistent, and effective way. Leads the Medical Value & Outcomes organization in prioritizing, partnering, and executing EHR deliverables, aligned to brand/portfolio strategy. This includes the leadership of the development and deployment of the Health Informatics/EHR strategy. Communications Leadership: Architect of the Health Informatics/EHR communication strategy; ensures that the organization is operating and contributing at its highest level. Leads the development of field training material to ensure compliant use of HIT/EHR resources. Requirements: Masters or Doctorate degree in health informatics, Health Policy & Management, Health Information Technology, or another related field; Doctorate in Health Informatics or Health Policy & Management preferred. Minimum of ten (10) years of experience in healthcare (incl. patient care environment) industry. Minimum of ten (10) years of experience working on EHR platforms - expert level front-end knowledge required. Back-end experience a plus. Minimum of five (5) years of team leadership/ supervisory experience required. Proficient level knowledge of multiple EHR platforms preferred (i.e. Epic, Cerner, etc.) Health Information Technology/EHR certifications a plus. Demonstrated project management skills. Experience leading successful health informatic integrations with 3rd party solution providers is desired. Excellent organizational, communication, and interpersonal skills. Demonstrated ability to manage budget and resources. Demonstrated ability to achieve results in a highly matrixed cross-functional organization. Demonstrated ability to create strategic vision and measurement of team impact. History of successful performance. Ability to travel (may include overnight travel).
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